ATM’s have become an important part of the banking and retail services in different countries. However, it is critical for a bank, financial institution or retail service to find a responsible ATM installation agency with high level of customer care and service. A full service logistics company offers final mile delivery of ATM’s and full technical installation.
Investing in the automated teller machine (ATM) is an excellent source of revenue for a retail business. It is very easy to gain the attention of customers when there is an ATM in the store that will allow them to withdraw cash faster. Other businesses that will benefit from an ATM onsite include grocery stores, clubs and bars, cafes, gas stations and convenience stores.
Businesses have a choice between a new or older type of machine; however, consumers are not very trustful of products that look like they were produced during the 90’s. Newer ATM models are certainly more expensive but can produce faster transactions. There are also ATM’s for lease with a buyout option.
Customers usually assume that older ATM’s are slower to dispense cash. It makes them nervous when they have to wait for cash to be dispensed. When the ATM is outdated, it usually requires more maintenance which can cost a business more money. Downtime will usually result into irate customers.
Modern ATM’s have touchscreens, digital displays, sleek designs, up-to-date fonts and greater accessibility for customers with disabilities and hearing impairments. EMV-compliant ATM’s are more secure because a unique transaction code is created each time that the ATM is used. Customers perceive EMV compliance as a sign of security meaning they will not become victims of fraud.
There are different ATM manufacturers but it is important to choose one that offers support service. Their machines must modern with the state-of-the-art technology and EMV-compliant.
Another thing to consider is the ATM installation agency that has a high level of customer service and care throughout the logistics chain. Vehicles must be specialized or customized to handle the transport of the delicate product. Warehouses must be equipped to ensure the safety of the machine and its proper working order.